Refund policy

Return & Refund Policy

We accept eligible return requests made within 7 days of delivery.

To qualify, the item must be unworn, unused, in its original packaging and accompanied by proof of purchase. Please contact Tapas Jewels before returning anything. Returns sent without prior approval will not be accepted.

Return Shipping

Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges are non-refundable.

If your order arrives damaged, faulty or incorrect, please contact us with your order number and photos. Tapas Jewels will cover the appropriate return or replacement shipping costs.

Refunds

Once the returned item has been received and inspected, we will confirm whether the return is approved. Depending on the concern, an approved return may receive a replacement, store credit or a refund to the original payment method.

Final-Sale Items

For hygiene or product-specific reasons, the following items are final sale:

- Earrings, Sale items, Personalized/ Pre-order items, The One & Only bidding item

These items may still be reviewed if they arrive damaged, faulty or incorrect.

This policy does not limit any rights available under applicable consumer protection laws.

For return requests, contact us at: tapas.jewelsint@gmail.com